7 Tips For Dealing With Non-Tech Savvy Clients

Having to deal with non-tech savvy clients can be a real pain for law firm owners. This comment was posted in my exclusive Facebook Group called Savvy Lawyers the other day: It says: “I love to leverage technology. My issue has been more figuring out how to work with clients who resist technology. I’ve started […]

5 ways any law firm can save time with client-facing automated legal services

In a service-based industry, a lawyer’s time is their most valuable asset to the firm. But the time that lawyers say they spend practicing law has dropped to a new low. A 2021 Thomson Reuters report found that lawyers spent an average of just 56% of their time practicing law. What’s driving this trend, and […]

How client demand has changed the face of legal services (and how to keep up)

The sudden onset of COVID-19 forced a rapid acceleration of digital transformation, as businesses all over the world were forced to operate in a largely contactless world. A few years on, consumer expectation has been irrevocably changed when it comes to how we make purchases and engage services. From online shopping and food delivery, to […]

Why I’ll Never Be Without a Business Coach

Sometimes, the biggest barrier to your law firm’s growth is you. And you know what, many of the law firm owners that I work with know this already. So why don’t we all just get the fuck out of our own way and let our business grow already?! The answer is more complicated than it […]

The Law Is Too Complex and Inaccessible

Quite simply, the law is not accessible to everyone. I recently spoke with Scale Up customer, Jane Button of Jane Button and Associates, who talked about the number of clients she sees who have an open and shut case. Too often, they’re owed money from their defendant, and too often they’re not able to obtain […]

Lawyers Don’t Pay The Bills

Is it tradition that we’re afraid of challenging? Or the air of importance that the traditionalists carry around with them that puts us off? Either way, this industry ain’t gonna change itself. We need to lean into the fear, forget about the critics and focus on the future.